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maicol07
New Contributor
2 years ago

1password quit unexpectedly every time it starts

Hi, when I start 1Password (or when it autostarts with Windows), I get the following dialog 1 or 2 times: I always report the crash but it seems it isn't solved... What can I do? Thank...
windows
maicol07's avatar
maicol07
New Contributor
2 years ago
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Hi,
here's the support ID: MAJ-36292-282

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quit unexpectedly every time it starts","id":"message:134117","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:134117","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:7688"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:134117"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:134117"},"body@stripHtml({\"truncateLength\":200})":" Hi, \nwhen I start 1Password (or when it autostarts with Windows), I get the following dialog 1 or 2 times: \n \nI always report the crash but it seems it isn't solved... \nWhat can I do? \nThank...","body@stringLength":"741","rawBody":"

Hi,
\nwhen I start 1Password (or when it autostarts with Windows), I get the following dialog 1 or 2 times:
\n
\nI always report the crash but it seems it isn't solved...
\nWhat can I do?
\nThanks

\n\n
\n\n

1Password Version: 8.10.38 (81038012)
\nExtension Version: 2.26.1
\nOS Version: Windows 11
\nBrowser: Edge

\n","kudosSumWeight":0,"postTime":"2024-07-11T02:04:09.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMzQxMTctNzQxM2lBMzgxNDAzMkQ0MTc4MThD?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:134117_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":190},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi,
\nwhen I start 1Password (or when it autostarts with Windows), I get the following dialog 1 or 2 times:
\n
\nI always report the crash but it seems it isn't solved...
\nWhat can I do?
\nThanks

\n\n
\n\n

1Password Version: 8.10.38 (81038012)
\nExtension Version: 2.26.1
\nOS Version: Windows 11
\nBrowser: Edge

"},"Conversation:conversation:134117":{"__typename":"Conversation","id":"conversation:134117","solved":false,"topic":{"__ref":"ForumTopicMessage:message:134117"},"lastPostingActivityTime":"2024-07-15T04:45:48.000-07:00","lastPostTime":"2024-07-15T04:45:48.000-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:134117":{"__typename":"ModerationData","id":"moderation_data:134117","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMzQxMTctNzQxM2lBMzgxNDAzMkQ0MTc4MThD?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMzQxMTctNzQxM2lBMzgxNDAzMkQ0MTc4MThD?revision=1","title":"u4qqsdb47sc6.png","associationType":"BODY","width":452,"height":254,"altText":null},"Revision:revision:134117_1":{"__typename":"Revision","id":"revision:134117_1","lastEditTime":"2024-07-11T02:04:09.000-07:00"},"ForumReplyMessage:message:134119":{"__typename":"ForumReplyMessage","id":"message:134119","conversation":{"__ref":"Conversation:conversation:134117"},"author":{"__ref":"User:user:7688"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:134117/message:134119","revisionNum":1,"uid":134119,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1password quit unexpectedly every time it starts","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:134119"},"parent":{"__ref":"ForumTopicMessage:message:134117"},"body":"

Hi,
\nhere's the support ID: MAJ-36292-282

","body@stringLength":"53","rawBody":"

Hi,
\nhere's the support ID: MAJ-36292-282

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