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Former Member's avatar
Former Member
3 years ago

1password rejects my password. Can I use the secret key instead?

I copied my password twice, so it is correct. I use at least 3 emails. Maybe my account is under another email? I'm just upgrading to 8 and learning to use the app. 1Password Version: Not Prov...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @rosepetal,

Sorry for the delay.

Are you still having difficulty signing in to your 1Password? If you go to 1Password.com are you able to access your account here?

Let me know how you get on!

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rejects my password. Can I use the secret key instead?","id":"message:99708","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:99708","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:99708"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:99708"},"body@stripHtml({\"truncateLength\":200})":" I copied my password twice, so it is correct. I use at least 3 emails. Maybe my account is under another email? I'm just upgrading to 8 and learning to use the app. \n\n \n\n 1Password Version: Not Prov...","body@stringLength":"511","rawBody":"

I copied my password twice, so it is correct. I use at least 3 emails. Maybe my account is under another email? I'm just upgrading to 8 and learning to use the app.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:1password rejects my password. Can I use the secret key instead?

\n","kudosSumWeight":0,"postTime":"2023-02-02T15:37:10.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:99708_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":33},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I copied my password twice, so it is correct. I use at least 3 emails. Maybe my account is under another email? I'm just upgrading to 8 and learning to use the app.

\n\n
\n\n

1Password Version: Not Provided
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\nReferrer: forum-search:https://1password.community/search?Search=1password%20rejects%20my%20password.%20Can%20I%20use%20the%20secret%20key%20instead%3F

"},"Conversation:conversation:99708":{"__typename":"Conversation","id":"conversation:99708","solved":false,"topic":{"__ref":"ForumTopicMessage:message:99708"},"lastPostingActivityTime":"2023-02-06T03:48:32.000-08:00","lastPostTime":"2023-02-06T03:48:32.000-08:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:99708":{"__typename":"ModerationData","id":"moderation_data:99708","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:99708_1":{"__typename":"Revision","id":"revision:99708_1","lastEditTime":"2023-02-02T15:37:10.000-08:00"},"ForumReplyMessage:message:99709":{"__typename":"ForumReplyMessage","id":"message:99709","conversation":{"__ref":"Conversation:conversation:99708"},"author":{"__ref":"User:user:17244"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:99708/message:99709","revisionNum":1,"uid":99709,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1password rejects my password. Can I use the secret key instead?","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:99709"},"parent":{"__ref":"ForumTopicMessage:message:99708"},"body":"

Hey @rosepetal,

\n\n

Sorry for the delay.

\n\n

Are you still having difficulty signing in to your 1Password? If you go to 1Password.com are you able to access your account here?

\n\n

Let me know how you get on!

","body@stringLength":"226","rawBody":"

Hey @rosepetal,

\n\n

Sorry for the delay.

\n\n

Are you still having difficulty signing in to your 1Password? If you go to 1Password.com are you able to access your account here?

\n\n

Let me know how you get on!

\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-02-06T03:48:32.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:99709_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":0},"read":false,"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1749758830405":{"__typename":"CachedAsset","id":"theme:customTheme1-1749758830405","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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