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Forum Discussion
Geek
12 months agoNew Contributor
1Password Repeatedly Asking for Login Across Multiple Chrome Profiles - Solution Needed
Hello 1Password community,
I'm experiencing a frustrating issue with 1Password on my Mac, and I'm hoping someone can help or provide insight.
Issue:
My 1Password app keeps asking for login d...
1P_Evon
1Password Team
12 months agoGeek,
Thank you for getting back to me. For some context, the 1Password Extension connects to the 1Password desktop app through app integration. With this feature, when you sign into the app, you will also be signed into the extension in all browser profiles. It improves the unlocking process, so you would not have to sign in to the app and extension separately. Also, when this feature is enabled, the 1Password app and browser extension share auto-lock settings.
So that I can take a closer look at the issue you are experiencing, I would like to request that you send me some information to mailto:support+forum@1Password.com. With your email, please include the following:
- A link to this thread: https://1password.community/discussion/148174
- Your forum username: Geek
- A diagnostics and console log:
- First, please recreate the issue you are experiencing.
- Then save a console log for 1Password in the browser using the steps here -> https://support.1password.com/cs/extension-console-log/.
- Lastly, generate a diagnostic report from the 1Password app (desktop app) using the steps here -> https://support.1password.com/diagnostics/.
- Attach both files to your email.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and make sure it has gotten to the right place. Thank you!
-Evon