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Former Member's avatar
Former Member
4 years ago

1password safari extension doesn't work

1Password for Safari extension is not working. When I click to unlock it in the browser toolbar I get a dropdown screen with a blue button that says "Open 1Password" and the 1Password app opens auto...
browser extension
Former Member's avatar
Former Member
4 years ago

Hey @XErAsEr, do you regularly clear your cache, cookies, or history? If not, I'd like to investigate things further. Please produce the issue and then send us the following:

  • The extension console log: https://support.1password.com/cs/extension-console-log/
  • A diagnostics report: https://support.1password.com/diagnostics/

Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com.

With your email please include:
* A link to this thread: https://1password.community/discussion/133990/1password-safari-extension-doesnt-work#latest
* Your forum username: XErAsEr

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!