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Forum Discussion
azzurrikicks
12 months agoNew Contributor
1Password Safari Extension Fingerprint Unlock Not Working!
Who can help me troubleshoot this issue? I tried all the recommendations on a few other threads and nothing is working. It just started not working a few weeks ago and in general 1Password browser ex...
azzurrikicks
12 months agoNew Contributor
Thank you for your reply. Ok, first I followed steps re: touch ID and it seems to be working now.
Re: browser, it's Chrome (sorry). The issues I'm seeing re: slowness or not filling in...I go to a site and click in login box and the 1password box does not pop up like it used to. I have to go up to the menu bar and click on browser extension and choose auto-fill to get the passwords to fill it. It used to let me do that from the password field in whatever website I was on.
Also, quite frequently it will not auto-fill when I choose that in extension and I have to copy and paste box email/password.
Lastly, re slowness... when I click on browser extension (due to issues filling in passwords) it frequently sits with a blank box, like it's thinking and won't let me log in or pull password info manually at all. Hmm...