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Former Member's avatar
Former Member
3 years ago

1Password shut down after password at Android 9

Since upgrading to version 8 (7 we have delete) 1Password has stopped working on my Samsung Galaxy S8, Android 9. I can start the app by password and than it's directly gone. The app shut down....
android
Former Member's avatar
Former Member
3 years ago

Same here. Android 9. Unable to get beyond the fingerprint/password login. FYI when I reset the app and clear the data it works until I try to navigate categories or vaults then it becomes unusable until I wipe it and setup all over again.

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shut down after password at Android 9","id":"message:115935","revisionNum":1,"repliesCount":17,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:115935"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:115935"},"body@stripHtml({\"truncateLength\":200})":" Since upgrading to version 8 (7 we have delete) \n1Password has stopped working on my Samsung Galaxy S8, Android 9. \nI can start the app by password and than it's directly gone. \nThe app shut down....","body@stringLength":"667","rawBody":"

Since upgrading to version 8 (7 we have delete)
\n1Password has stopped working on my Samsung Galaxy S8, Android 9.
\nI can start the app by password and than it's directly gone.
\nThe app shut down.
\nI tried emty the cache, re-start, uninstalling and re-installing.
\nClean up the phone serverall times
\nThrow away version 7.
\nAt Windows it works, at Android not.

\n\n

Please help.

\n\n
\n\n

1Password Version: 8.9.2
\nExtension Version: Not Provided
\nOS Version: Android 9
\nBrowser:_ Chrome
\nReferrer: forum-search:vs 8

\n","kudosSumWeight":0,"postTime":"2022-08-24T06:54:13.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:android","text":"android","time":"2025-01-27T11:33:28.326-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:115935_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":427},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Since upgrading to version 8 (7 we have delete)
\n1Password has stopped working on my Samsung Galaxy S8, Android 9.
\nI can start the app by password and than it's directly gone.
\nThe app shut down.
\nI tried emty the cache, re-start, uninstalling and re-installing.
\nClean up the phone serverall times
\nThrow away version 7.
\nAt Windows it works, at Android not.

\n\n

Please help.

\n\n
\n\n

1Password Version: 8.9.2
\nExtension Version: Not Provided
\nOS Version: Android 9
\nBrowser:_ Chrome
\nReferrer: forum-search:https://1password.community/search?Search=vs%208

"},"Conversation:conversation:115935":{"__typename":"Conversation","id":"conversation:115935","solved":false,"topic":{"__ref":"ForumTopicMessage:message:115935"},"lastPostingActivityTime":"2022-10-18T13:20:32.000-07:00","lastPostTime":"2022-10-18T13:20:32.000-07:00","unreadReplyCount":17,"isSubscribed":false},"ModerationData:moderation_data:115935":{"__typename":"ModerationData","id":"moderation_data:115935","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:115935_1":{"__typename":"Revision","id":"revision:115935_1","lastEditTime":"2022-08-24T06:54:13.000-07:00"},"ForumReplyMessage:message:115939":{"__typename":"ForumReplyMessage","id":"message:115939","conversation":{"__ref":"Conversation:conversation:115935"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":115939,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password shut down after password at Android 9","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:115939"},"parent":{"__ref":"ForumTopicMessage:message:115935"},"body":"

Same here. Android 9. Unable to get beyond the fingerprint/password login. FYI when I reset the app and clear the data it works until I try to navigate categories or vaults then it becomes unusable until I wipe it and setup all over again.

","body@stringLength":"246","rawBody":"

Same here. Android 9. Unable to get beyond the fingerprint/password login. FYI when I reset the app and clear the data it works until I try to navigate categories or vaults then it becomes unusable until I wipe it and setup all over again.

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