Forum Discussion

jasimon9's avatar
jasimon9
Super Contributor
2 years ago

1Password started locking up after every use

Every time I access 1Password for the last several days, I have to unlock it with my password. The Security settings are that it should never lock up. I shut down 1Password every night so ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello jasimon9! 👋

I'm sorry that 1Password is locking more often than it should be. Can you please tell me if the 1Password menu bar icon is turned off or on? Follow these steps:

  1. Open and unlock 1Password for Mac.
  2. Click on 1Password next to the  in the menu bar.
  3. Click on Settings.
  4. Is "Keep 1Password in the menu bar" turned off or on?

If the option is already turned on then can you tell me if you restart 1Password or completely close it (by right-clicking on the menu bar icon and then clicking Quit) before you see it lock? Do you keep the app's main window open on the screen throughout the day or do you close it after using it? I look forward to hearing from you.

-Dave