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Forum Discussion
ErikO
18 hours agoNew Member
1Password still frozen days after activating Apple subscription
I've tried everything to unfreeze my 1Password. What gives?
1P_Dave
Moderator
3 hours agoHello ErikO! 👋
I recommend sending an email to support@1Password.com so that our billing team can help you get this resolved. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place.
-Dave