Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
drobins9
6 months agoNew Contributor
1Password stops working in Edge until completley reset
Hello- I frequently open and close my laptop, putting it in sleep mode frequently. For the last week or two, 1Password stops prompting or filling in passwords in Edge after I resume from sleep. Th...
1P_SimonH
Community Manager
6 months agoHi drobins9,
That sounds super frustrating, I'm sorry you're experiencing that! Just to cover the basics, I want to make sure that the 1Password extension and the 1Password app are integrating and talking to each other as expected. Could you try the following steps?
- Right-click the 1Password icon in the browser toolbar and click Settings.
- Scroll down to Integrate with 1Password app at the end of General section and toggle it off.
- Scroll down to Accounts & vaults.
- Sign out of your account and Sign in again.
- Fully close the web browser.
- Fully quit the 1Password app.
After that, please give your computer a restart to ensure no pending process prevents 1Password from connecting with the browser. Once your computer turns back on, continue with the following:
- Open and sign into the 1Password app first.
- Left click the three vertical dots in the top left corner and select Settings.
- Under the Browser tab, ensure Connect with 1Password in the browser is checked.
- Then go ahead and re-open the web browser and turn on the Integrate with 1Password app option again.
Let me know if after doing this you're still running into issues after waking from sleep!