Forum Discussion

kon_jelly's avatar
kon_jelly
New Contributor
10 months ago
Solved

1Password Stops working in Safari

This has been happening for a few months now. I thought it was fixed with the recent update to the Safari extension, but alas it was not. Here is the issue: Seemingly at random intervals, the Safa...
browser extension
  • 1P_Dave's avatar
    1P_Dave
    6 months ago

    Thank you for sharing the result of your discussion with our support team with the community. This is indeed a known issue that our team still has open to get fixed in the future. 

    For the time being, avoiding the use of pinned tabs in Safari will allow anyone affected to workaround the issue. 

    -Dave

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 months ago

Hello kon_jelly! 👋

I'm sorry that item details aren't being rendered properly in 1Password for Safari. The next time that the issue occurs, so that I can investigate further and find a solution, I'd like to ask you to create a diagnostics report from 1Password in your browser:

Sending Diagnostics Reports (browser extension)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave