Forum Discussion

astandre's avatar
astandre
Dedicated Contributor
10 months ago

how to eliminate Start Here 3 steps left

Recently, when I open the 1Password Chrome extension I see a message in the lower left that is Start here 3 steps left. They are add extension, import passwords and practice basics. I've been a 1password user for over a year and do not need to perform these steps. I'm not sure why this message started though I had to perform a number of steps to help Family get started but that was also a number of months ago.

How to I delete this message?
Thanks

1Password Version: 8.10.52
Extension Version: 8.10.54.22
OS Version: windows 10
Browser: Chrome

browser extension

6 Replies

  • CarOli's avatar
    CarOli
    Occasional Contributor
    10 months ago

    Ever and ever these things reappear: users are forced into something without need and distinction.

  • Wilhelm's avatar
    Wilhelm
    Occasional Contributor
    10 months ago

    Same here. Just want to echo the sentiment. I spent about an hour this morning with my elderly mum to explain this new behaviour and find a workaround so that she doesn't have to be confronted by the same message every time. Existing clients should not have to import passwords from another place - we're already using 1Password!

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    10 months ago

    You're very welcome, aug. I appreciate your shared feedback; I've passed it along to the team. 🙂

    -Evon

    ref:44925037

  • aug's avatar
    aug
    New Contributor
    10 months ago

    Just want to 2nd the OP's request. Having a way to simply bypass and get rid of the "Start here N steps left" (and ideally prevent it from showing up again) in the browser plugin menu would be nice, as a previous user of 1Password for years, all of the steps it outlines have either already been completed and/or are redundant. Thanks for the update 1P_Evon !

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    10 months ago

    Hello, astandre, fishdry. Thank you for reaching out.

    I apologize for any disruption this may cause to your workflow. The development team is working to improve this behaviour. Although I can't provide a specific timeline for when a fix will be available, I recommend keeping 1Password updated to benefit from all fixes and enhancements as soon as they are released.

    • https://support.1password.com/update-1password/

    -Evon

    ref: dev/core/core#33922

  • fishdry's avatar
    fishdry
    New Contributor
    10 months ago

    It would also be nice not to have to do this on every installation.