Our community is getting an upgrade on July 2nd! Learn more (including how to opt out): Read the FAQs →
Forum Discussion
Netpog
3 years agoDedicated Contributor
1Password unexpectedly demanded my secret key.
A few days ago, the app imagined that it was on a new device, and asked for my secret key. (This was disturbing, because I needed to assure myself I wasn't being phished. But it was indeed 1Passwor...
1P_Timothy
Community Manager
3 years agoHi Netpog, thanks for writing in about this unexpected behavior. Personally I have not encountered this or heard similar reports. If it pops up again for you (or anyone else here) please let us know.
A few scenarios where you would be prompted for your Secret Key would be if you recently changed your password or Secret Key, cleared the local app data or deauthorized your device.