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Forum Discussion
1Password usage when offline
While on a plane yesterday I attempted to use 1Password on my Android phone (Pixel 8 Pro).
I would open the app and it would hang displaying a white screen. At times something appeared after a lo...
1P_Dave
Moderator
ModeratorHello Barryl! 👋
I'm sorry that 1Password started performing slowly when you put your device into Airplane mode. I'd like to ask you to create a diagnostics report from your Android device:
Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/146091/1password-usage-when-offline
- Your forum username:
barryl - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
