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JROZLOV's avatar
JROZLOV
New Contributor
2 years ago

1Password will not auto populating username

1Password will not auto populate the username into Simplii Financial. Once I copy and paste the username into the field, 1Password will auto populate the password. I never had issues before Simplii u...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello JROZLOV! 👋

I'm sorry that you're running into issues with filling your username. I can't reproduce the issue here on my end. Can you confirm that you're trying these steps:

  1. Go to https://www.simplii.com/en/home.html
  2. Click Sign On.
  3. Click in the card number field and click the suggestions from 1Password:

Let me know if I misunderstood the issue.

-Dave