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Forum Discussion
cappy
4 years agoOccasional Contributor
1password window was displayed but will not allow me to enter master password
Windows 10 Enterprise
Can't find the 1PW version #, it should be under Help/About but there is no Help/About screen.
I tried logging in to a website, clicked the 1 PW icon in the website login ...
Jack_P_1P
1Password Team
4 years agoHi cappy:
It looks like 1Password in the browser is having some trouble communicating with the 1Password desktop app. As a quick first step, if you fully quit both Chrome and the 1Password desktop app (right click the 1Password icon in your notification area in your taskbar, choose Quit) and then relaunch them both, does that improve your state of play? Let me know.
Jack