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Forum Discussion
cappy
4 years agoOccasional Contributor
1password window was displayed but will not allow me to enter master password
Windows 10 Enterprise
Can't find the 1PW version #, it should be under Help/About but there is no Help/About screen.
I tried logging in to a website, clicked the 1 PW icon in the website login ...
Former Member
4 years agoIt probably works the same way. In other words, you need to open the browser extension FIRST, and the desktop version SECOND. When you open the browser version WITHOUT the desktop version being open, the browser version is "spinning", showing that it is waiting for the desktop version to synchronize with. When you open the desktop version, it will synchronize with the browser version and both of them are happy (for 10 minutes, when 1Password logs out by default and you have to log in again.) At least that is my best guess.