I've done as you asked, Steph. The Support ID number is [#RYV-85198-885].
I'm not sure if this will show up in the page structure info, but this bank requires passwords to be rather short (6 characters) and seems to allow only letters and numbers. Really bad security!
One thing I have not tried yet is to disable 1Password at this site and then try to change the password, in order to see if it might be some interaction between the site and 1Password that's causing the problem. Let me know if you want me to try this.
