As a 1P user since 2015 ( with subscriptions) my family and I (separate subscriptions) have enjoyed 1Password7 as the world's best password manager.
\n\nHaving tried 1P8, I have encountered big difficulities plus; the quality of support nose-dived. In the end I gave up and returned to 1P7.
\n\nI have been watching the 1P8 Support Community for some months and offer the following comments in good faith.
\n\n1Password 8 removes options important to me. I do not see 1P8 as an improved user interface. 1P7's user interface is VERY intuative, fast and efficient.
\n\nPlease do not misunderstand me.
\n\nI have no problems in principle with your online/cloud vaults in Canada or EU so long as they are strongly \"hack-protected\". Agilebits does not explain the security steps other than stating that you use encytption.
\n\nAlso... what if your online vaults/servers suffer sophisticated hacking or physical disaster (who knows where your servers are located and what georedundacy you guys have?).
\n\nAlso, if local or international internet services crash, 1P becomes a \"dead duck\".
\n\nSo.... a real weakness of your single online vault storage philosophy is to insist that your cloud servers provides the ONLY vaults available.
\n\nWhile this may be convenient for Agilebits, this breaks all normal secure data backup principles.
\n\nI have read your single-source cloud vault rationales now for some months. I my opinion ( and other community members agree) your arguments are not sound.
\n\nSeveral companies I deal with have now removed 1P8 as an acceptable password management solution.
\n\nInviting SMEs to engage in discussion and pay (expensive) for dedicated 1P8 servers is not the answer. NB:- Users MUST be in control of their own data both online and local.
\n\nBusiness and personal users need their-own, independent, LOCAL BACKUP options, that can be synced on demand (or automatically). These would be used if access to \"my1password\" online vaults are \"down\".
\n\nLet's face it, the current 1Password Vaults storage limit you impose is only 1GB (a trivial size for local vaults).
\n\nSuch a low limit makes the safe storage of multiple documents an issue. There is no way that the amount of data used is visible in 1P7 or via \"my1password\". An email to support is needed to get this information.
\n\nWhy do you not allow the storage limit to be increased on current accounts for a reasonable fee?
\n\nOn a simpler backup level, 1P7 has the ability to create PDF archives of some or all logins. This function has \"evaporated\" in 1P8 because you see it as \"insecure\". Yes, if stored as native PDFs they are potentially insecure but; please do not tell me that local vaults or PDF archives have to be insecure.
\n\nLocal Backup Vaults and PDF files can be easily stored on encrypted flash drives or as encrypted \".dmg\" local vaults on HDD/SSD/RAID volumes. In all cases, strong 128 or 256 encryption is avalable via MacOS's Disk Utility.
\n\nTo avoid MacOS Disk Utility (that many Mac users may not understand), perhaps 1P8 could consider a local vault encryption function?
\n\nUnfortunately, at the moment I still see 1P8 as a premature developmental product with significant problems. I note that the Mac App Store ONLY offers 1P7.
\n\nMy family and I will continue with 1P7 until 1P8's functional limitations are resolved.
\n\nIf you withdraw support for 1P7 at some point before fixing 1P8, sadly I truly believe you will lose many customers to the competition.
\n\nYOU ARE A GREAT CANADIAN SUCCESS STORY - PLEASE LET'S AVOID THAT SCENARIO.
\n\nThat's it for now
\n\namcd
\n\n1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
As a 1P user since 2015 ( with subscriptions) my family and I (separate subscriptions) have enjoyed 1Password7 as the world's best password manager.
\n\nHaving tried 1P8, I have encountered big difficulities plus; the quality of support nose-dived. In the end I gave up and returned to 1P7.
\n\nI have been watching the 1P8 Support Community for some months and offer the following comments in good faith.
\n\n1Password 8 removes options important to me. I do not see 1P8 as an improved user interface. 1P7's user interface is VERY intuative, fast and efficient.
\n\nPlease do not misunderstand me.
\n\nI have no problems in principle with your online/cloud vaults in Canada or EU so long as they are strongly \"hack-protected\". Agilebits does not explain the security steps other than stating that you use encytption.
\n\nAlso... what if your online vaults/servers suffer sophisticated hacking or physical disaster (who knows where your servers are located and what georedundacy you guys have?).
\n\nAlso, if local or international internet services crash, 1P becomes a \"dead duck\".
\n\nSo.... a real weakness of your single online vault storage philosophy is to insist that your cloud servers provides the ONLY vaults available.
\n\nWhile this may be convenient for Agilebits, this breaks all normal secure data backup principles.
\n\nI have read your single-source cloud vault rationales now for some months. I my opinion ( and other community members agree) your arguments are not sound.
\n\nSeveral companies I deal with have now removed 1P8 as an acceptable password management solution.
\n\nInviting SMEs to engage in discussion and pay (expensive) for dedicated 1P8 servers is not the answer. NB:- Users MUST be in control of their own data both online and local.
\n\nBusiness and personal users need their-own, independent, LOCAL BACKUP options, that can be synced on demand (or automatically). These would be used if access to \"my1password\" online vaults are \"down\".
\n\nLet's face it, the current 1Password Vaults storage limit you impose is only 1GB (a trivial size for local vaults).
\n\nSuch a low limit makes the safe storage of multiple documents an issue. There is no way that the amount of data used is visible in 1P7 or via \"my1password\". An email to support is needed to get this information.
\n\nWhy do you not allow the storage limit to be increased on current accounts for a reasonable fee?
\n\nOn a simpler backup level, 1P7 has the ability to create PDF archives of some or all logins. This function has \"evaporated\" in 1P8 because you see it as \"insecure\". Yes, if stored as native PDFs they are potentially insecure but; please do not tell me that local vaults or PDF archives have to be insecure.
\n\nLocal Backup Vaults and PDF files can be easily stored on encrypted flash drives or as encrypted \".dmg\" local vaults on HDD/SSD/RAID volumes. In all cases, strong 128 or 256 encryption is avalable via MacOS's Disk Utility.
\n\nTo avoid MacOS Disk Utility (that many Mac users may not understand), perhaps 1P8 could consider a local vault encryption function?
\n\nUnfortunately, at the moment I still see 1P8 as a premature developmental product with significant problems. I note that the Mac App Store ONLY offers 1P7.
\n\nMy family and I will continue with 1P7 until 1P8's functional limitations are resolved.
\n\nIf you withdraw support for 1P7 at some point before fixing 1P8, sadly I truly believe you will lose many customers to the competition.
\n\nYOU ARE A GREAT CANADIAN SUCCESS STORY - PLEASE LET'S AVOID THAT SCENARIO.
\n\nThat's it for now
\n\namcd
\n\n1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
While I can't promise that the feature will make it into 1Password 8, I've forwarded your suggestion to our developers. Thank you again for the feedback. 🙂
\n\n-Dave
","body@stringLength":"375","rawBody":"While I can't promise that the feature will make it into 1Password 8, I've forwarded your suggestion to our developers. Thank you again for the feedback. 🙂
\n\n-Dave
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