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Forum Discussion
1Password8 limitations are a potential deal breaker
As a 1P user since 2015 ( with subscriptions) my family and I (separate subscriptions) have enjoyed 1Password7 as the world's best password manager.
Having tried 1P8, I have encountered big difficulities plus; the quality of support nose-dived. In the end I gave up and returned to 1P7.
I have been watching the 1P8 Support Community for some months and offer the following comments in good faith.
1Password 8 removes options important to me. I do not see 1P8 as an improved user interface. 1P7's user interface is VERY intuative, fast and efficient.
Please do not misunderstand me.
I have no problems in principle with your online/cloud vaults in Canada or EU so long as they are strongly "hack-protected". Agilebits does not explain the security steps other than stating that you use encytption.
Also... what if your online vaults/servers suffer sophisticated hacking or physical disaster (who knows where your servers are located and what georedundacy you guys have?).
Also, if local or international internet services crash, 1P becomes a "dead duck".
So.... a real weakness of your single online vault storage philosophy is to insist that your cloud servers provides the ONLY vaults available.
While this may be convenient for Agilebits, this breaks all normal secure data backup principles.
I have read your single-source cloud vault rationales now for some months. I my opinion ( and other community members agree) your arguments are not sound.
Several companies I deal with have now removed 1P8 as an acceptable password management solution.
Inviting SMEs to engage in discussion and pay (expensive) for dedicated 1P8 servers is not the answer. NB:- Users MUST be in control of their own data both online and local.
Business and personal users need their-own, independent, LOCAL BACKUP options, that can be synced on demand (or automatically). These would be used if access to "my1password" online vaults are "down".
Let's face it, the current 1Password Vaults storage limit you impose is only 1GB (a trivial size for local vaults).
Such a low limit makes the safe storage of multiple documents an issue. There is no way that the amount of data used is visible in 1P7 or via "my1password". An email to support is needed to get this information.
Why do you not allow the storage limit to be increased on current accounts for a reasonable fee?
On a simpler backup level, 1P7 has the ability to create PDF archives of some or all logins. This function has "evaporated" in 1P8 because you see it as "insecure". Yes, if stored as native PDFs they are potentially insecure but; please do not tell me that local vaults or PDF archives have to be insecure.
Local Backup Vaults and PDF files can be easily stored on encrypted flash drives or as encrypted ".dmg" local vaults on HDD/SSD/RAID volumes. In all cases, strong 128 or 256 encryption is avalable via MacOS's Disk Utility.
To avoid MacOS Disk Utility (that many Mac users may not understand), perhaps 1P8 could consider a local vault encryption function?
Unfortunately, at the moment I still see 1P8 as a premature developmental product with significant problems. I note that the Mac App Store ONLY offers 1P7.
My family and I will continue with 1P7 until 1P8's functional limitations are resolved.
If you withdraw support for 1P7 at some point before fixing 1P8, sadly I truly believe you will lose many customers to the competition.
YOU ARE A GREAT CANADIAN SUCCESS STORY - PLEASE LET'S AVOID THAT SCENARIO.
That's it for now
amcd
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14 Replies
- 1P_Dave
Moderator
Can you clarify what you mean by "if the online vault is not accessible"? Even if you don't have internet access you'll still have the ability to access your data locally using 1Password 8. You can test this by disconnecting your internet and then opening the 1Password 8 app, all of your logins will be present and accessible.
If your device stops working or is lost then you can restore your data from your 1Password.com account by following these steps:
- Download the 1Password app onto your new device: Download 1Password
- Add your 1Password account to the app: How to add your 1Password account to the apps
And all of your items will appear on the new device.
-Dave
The problem is also when your machine dies and you restore a new machine from the backup - where is the local vault that you need to restore from backup?
Note that the restore is very possibly happening with no internet access
OK.... That's news to me.... Please tell me where the local vault is located on MacOS and how to access it using 1P8 if the online vault is not accessible.
However, you have not answered some of my points that you accept.
thanks
amcd
Also, if local or international internet services crash, 1P becomes a "dead duck".
I understand and accept some of your points, but this is plain wrong, as has been explained many times.
1PW always keeps a local copy on your devices of your data, even though the principal copy is online.
Straightforward backups of the old kind no longer exist, but any standard backup program will provide a backup of your data.
The main objection to the current approach seems to be that there is a vault stored on servers that are not in a user's control. For many businesses this is unacceptable, though for individual users it is a matter of preference.
