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Forum Discussion
lukov
2 years agoNew Contributor
1Password's sidebar disappears when creating items
After the latest update to the 1Password 8.10.26 on macOS 14.3.1, the app started behaving very strange:
When you edit any record and you click on "Create a New Password" or "+ add more" or "+ add another field" it does nothing and it clears up the very left column with the vaults.
It behave the same way on different computers. App restarting or locking and unlocking doesn't help.
1Password Version: 8.10.26
Extension Version: Not Provided
OS Version: macOS 14.3.1
Browser: Not Provided
14 Replies
- GreyM1P
1Password Team
Hi everyone.
We have had some reports of this behaviour, in particular from customers using quite a lot of tags. Our Development team are hard at work identifying the root cause of this issue, but in the meantime, turning off tags in the sidebar has reportedly helped folks as a workaround:
☞ Use the sidebar in 1Password # Customize the sidebar
If tags are turned off in the sidebar, you can still search for them by using the
=tag:[tag name]syntax in the Search box at the top, or by clicking a tag in an item.Sorry for the inconvenience. We're working on getting this resolved as soon as possible.
— Grey
ref: dev/core/core#28117
- adamloganNew Contributor
I'm having issues with not being able to click "+ add more". When I do the expected action does not happen. However everything in the left pane with categories etc becomes blank, and the "+ add more" button or whatever element it is changes color and stays that way until I click somewhere else, then the categories and tags re-appear in the left pane and the "+ add more" button reverts to its usual color.
I just tried re-installing 1Password, the issues with the latest update is so disruptive, it's worse than whatever the team fixed.
- kijenskyNew Contributor
I have the same issue. The latest production and beta are affected.
It is not possible to click on the dropdown menu next to the item. The left panel with the accounts disappears.OS: macOS 14.2.1
1Password for Mac 8.10.28 (81028001)