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Baz's avatar
Baz
Dedicated Contributor
2 months ago
Solved

1PUX export failing

Hello, I do have a support request regarding this issue. Jac, from support, was quick to respond, and it's probably in his queue of work. I decided to raise the issue with the community on the chanc...
macos
  • 1P_Dave's avatar
    1P_Dave
    2 months ago

    Baz​ 

    Thank you for posting the Support ID. I've just sent you a reply via email, let's continue the conversation there. 

    To avoid having the same discussion in two places at once, I've closed this community thread. 

    -Dave

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

Hello Baz​! 👋

I'm sorry that you're running into an error message when exporting to a 1PUX file. Can you post the Support ID of your ticket here so that I can take a look? The Support ID looks something like [#ABC-12345-678].

I look forward to hearing from you.

-Dave

  • Baz's avatar
    Baz
    Dedicated Contributor
    2 months ago

    Thanks Dave.

    The id is #CIX-96932-619.

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      2 months ago

      Baz​ 

      Thank you for posting the Support ID. I've just sent you a reply via email, let's continue the conversation there. 

      To avoid having the same discussion in two places at once, I've closed this community thread. 

      -Dave