Forum Discussion

steveberl's avatar
steveberl
New Contributor
10 months ago

1PUX Export gives Export failed, internet error

Several others have reported this recently. I've already given full disk access.
How do I get this to work?

1Password Version: 8.10.50
Extension Version: Not Provided
OS Version: macOS 15.1
Browser: Chrome

macos

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    10 months ago

    steveberl

    Thank you for posting the Support ID. One of my colleagues will reach out to you soon via email.

    To prevent duplication of efforts, I'll close this thread.

    -Dave

    ref: JGJ-65547-787

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    10 months ago

    Hi there steveberl

    There could be a few other reasons for this happening, so could you email us with a diagnostics report so that we can investigate?

    ā˜ž How to send a 1Password diagnostics report

    āš ļø Do not post your diagnostics report here.

    Send us an email at support+forum@1password.com and you'll receive an auto-reply from šŸ¤– BitBot. It will contain a conversation number, which looks like [#ABC-12345-123] ā€“ post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)

    ā€” Grey