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nimvio's avatar
nimvio
Super Contributor
4 years ago

Keyboard Shortcuts For Safari Extension?

The keyboard shortcuts for the Safari browser extension still use the old 1Password X ones--e.g., "Cmd + Shift + X" to show 1Password in Safari, and "Cmd + Shift + L" to lock 1Password. Can we custom...
Former Member's avatar
Former Member
4 years ago
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josephwit Sounds like the newly installed app has found an old 1Password database and so is expecting the old master password. First check that you can login at 1password.com and that all your data is there:
https://my.1password.com/signin?a=new

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7 Desktop won't unlock with the correct password in Win 10","id":"message:59917","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:59917","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:16553"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:59917"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:59917"},"body@stripHtml({\"truncateLength\":200})":" I've been using 1PW Chrome extension on WIndows 10 for a while with no problems. Tonight I installed the desktop version, and it will not unlock with the correct password, either types or copied and ...","body@stringLength":"632","rawBody":"

I've been using 1PW Chrome extension on WIndows 10 for a while with no problems. Tonight I installed the desktop version, and it will not unlock with the correct password, either types or copied and pasted from the Chrome extension. No error message, just acts like the pw is wrong. Restarting, reinstalling didn't help. I was not asked to do the full auth with the secret key - went right to the unlock with your Master Password screen. Help?

\n\n
\n\n

1Password Version: 7.7.810
\nExtension Version: 2.05
\nOS Version: Windows 10 Pro x 64 21H1
\nSync Type: Not Provided

\n","kudosSumWeight":0,"postTime":"2021-07-16T22:16:49.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:59917_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":47},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I've been using 1PW Chrome extension on WIndows 10 for a while with no problems. Tonight I installed the desktop version, and it will not unlock with the correct password, either types or copied and pasted from the Chrome extension. No error message, just acts like the pw is wrong. Restarting, reinstalling didn't help. I was not asked to do the full auth with the secret key - went right to the unlock with your Master Password screen. Help?

\n\n
\n\n

1Password Version: 7.7.810
\nExtension Version: 2.05
\nOS Version: Windows 10 Pro x 64 21H1
\nSync Type: Not Provided

"},"Conversation:conversation:59917":{"__typename":"Conversation","id":"conversation:59917","solved":false,"topic":{"__ref":"ForumTopicMessage:message:59917"},"lastPostingActivityTime":"2021-07-21T14:05:15.000-07:00","lastPostTime":"2021-07-21T14:05:15.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:59917":{"__typename":"ModerationData","id":"moderation_data:59917","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:59917_1":{"__typename":"Revision","id":"revision:59917_1","lastEditTime":"2021-07-16T22:16:49.000-07:00"},"ForumReplyMessage:message:59918":{"__typename":"ForumReplyMessage","id":"message:59918","conversation":{"__ref":"Conversation:conversation:59917"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:59917/message:59918","revisionNum":1,"uid":59918,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1PW 7 Desktop won't unlock with the correct password in Win 10","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:59918"},"parent":{"__ref":"ForumTopicMessage:message:59917"},"body":"

josephwit Sounds like the newly installed app has found an old 1Password database and so is expecting the old master password. First check that you can login at 1password.com and that all your data is there:
\nhttps://my.1password.com/signin?a=new

","body@stringLength":"447","rawBody":"

Sounds like the newly installed app has found an old 1Password database and so is expecting the old master password. First check that you can login at 1password.com and that all your data is there:
\nhttps://my.1password.com/signin?a=new

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