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theschles's avatar
theschles
New Contributor
10 months ago

1PW iOS's MFA code for AWS login is not being calculated correctly

Hi all, A couple weeks ago our DevOps team rotated the MFA code for our root AWS login. We get to the point where we scan the 2D barcode. I scan the 2D barcode with my iOS 1PW app -- which...
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GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
10 months ago

Hi there theschles

Chances are far more likely that your system clock on your iPhone is wrong. One-time passwords are generated based on the clock on the device in question, so if your one-time password is wrong, that suggests the clock is wrong, especially if other people using the same secret are seeing correct codes.

☞ Go to https://time.is/ on your iPhone to see how accurate (or not) the system clock is, and adjust it if necessary in the Settings app > General > Date & Time.

Hope that helps! :)

— Grey