Forum Discussion
Hello Chevalier! 👋
I'm sorry that you're running into issues with 1Password in Safari. I'll reply below:
the best I have been able to get is the 1PW icon showing up in the log on fields that merely says 'No Items', despite me knowing categorically that there are! In other sites, forum log ins etc, 1PW doesn't even show up!
Can you make sure that the account and vaults that contain your items are added to 1Password for Safari:
- Open Safari and unlock 1Password.
- Right-click on the 1Password icon in your browser's toolbar and click Settings.
- Click Accounts & vaults.
- Is the appropriate 1Password account enabled here along with all of your vaults?
If everything is as it should be then do you see the correct items being suggested for the affected websites in Brave? Or does the same issue occur there?
This problem has been made far worse by the fact that it has taken me over an hour to even try and log-in to these forums, so much so that I have had to switch to my old laptop to do so as trying to log in with Safari on the new M4 Air I have got the message "An unexpected error occurred, please reload the page" EVERY SINGLE TIME, even before I've hit submit after filling in the credentials either by copy/paste or typing them out!
I'm sorry that you ran into an error message when trying to sign into the community using Safari. The error message that you're seeing is something that others have reported seeing as well (in other browsers like Chrome) and we've opened a ticket with our platform provider to investigate this further.
For the time being, the error usually goes away after some time for most people. Can you try clearing Safari's history/cache to see if that improves the situation?
-Dave