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Forum Discussion
FrankGtech
3 years agoNew Contributor
1Pw8 autofill FAIL in Apps on Samsung S22U Android13 latest
I don't get autofill suggestions in app username or password fields, such as the Ace Hardware or Withings apps.
I've tried Samsung and Gboard keyboard apps, and I have Google Voice Typing (I assume...
1P_Timothy
Community Manager
3 years agoHi FrankGtech, thanks for writing in.
I don't get autofill suggestions in app username or password fields, such as the Ace Hardware or Withings apps.
I did some testing with Ace and Withings and saw similar behavior to what you described. I checked both with a few Autofill services and found Withings could not be filled with any but that Ace could be filled with some. I've gone ahead and reported both to the team here so we can look into solutions from our end.
What are the "supported keyboards"?
Supported keyboards would typically refer to keyboards that support in-line filling suggestions such as Samsung Keyboard, Gboard or SwiftKey. If a keyboard does not support in-line suggestions prompts should automatically appear below fields instead.
What options are there if the 1Password popups don't work?
When Autofill isn't available you can copy and paste or use split screen mode to drag and drop your credentials.
While it didn't seem to help with Ace or Withings, you can also try "forcing" Autofill if the prompt doesn't appear. To do so you can long press a field then tap Autofill or ⋮ > Autofill in the context menu that appears.
I can certainly understand your frustration here and my apologies for any inconvinience. If you've encountered similar behavior with any other apps, we'd be happy to take a look and report any issues to development. Thanks again!