After I transitioned from 1Pwd, Ver7 to 1 Pwd, Ver8, the Open and Fill function no longer works. I have to Copy/Paste both the PersonID and the Pwd into the App that I am trying to Open. Example, my Bank App, my Insurance App, etc
Thanks for your reply, @gardenburgers, and sorry to hear the issue persists. Could I confirm that you're only seeing this in Safari? If you've tried any other browsers, did they behave the same? Does the 1Password 8 Mac app itself function as expected?
If you haven't already, I'd like you to try the following:
Double check that both 1Password and Safari are up to date
Restart 1Password
Restart Safari
Restart your computer
If nothing changes after that, please create a diagnostics report from your Mac:
Yes I'm still having the same issue - there seems to be high latency with both form fills and even just opening the browser extension popout (takes a while to recognize the site I'm on). I have a couple videos and happy to chat more if interested.
Sorry to hear 1Password isn't behaving in your browser as expected. Since you mentioned you're using Safari, can you tell me if you see an app called 1Password for Safari in your Mac's applications folder? If not, you can download it here: Get started with 1Password in your browser
If you downloaded it, I'd like you to check your Safari preferences again to see if 1Password for Safari appears under Extensions. If so, go ahead and enable it and try autofill again.
Let me know how this goes, looking forward to resolving this with you!
And thanks for the assist, @gardenburgers, very much appreciated! Are you still seeing a delay when trying to autofill with 1Password? Would love to get that sorted with you too while we're here. 🙂
I saw an earlier Comment about identifying a 1 Pwd 'extension' Under Safari Preferences... but I can't find it again and there isn't anything about 1Pwd in the Extensions Tab
Hey Craig - I have a different OS version than you but have you tried using the function and waiting 10-20 seconds without clicking anything?
For me, it "technically works", but on Safari I'll have to open a sign-in page and wait for a short period of time before the 1P prompts all appear/fill/login.
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After I transitioned from 1Pwd, Ver7 to 1 Pwd, Ver8, the Open and Fill function no longer works. I have to Copy/Paste both the PersonID and the Pwd into the App that I am trying to Open. Example, my Bank App, my Insurance App, etc
After I transitioned from 1Pwd, Ver7 to 1 Pwd, Ver8, the Open and Fill function no longer works. I have to Copy/Paste both the PersonID and the Pwd into the App that I am trying to Open. Example, my Bank App, my Insurance App, etc
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1Pwd8: Open & Fill function does not work?","moderationData":{"__ref":"ModerationData:moderation_data:54721"},"body":"
Thanks for your reply, @gardenburgers, and sorry to hear the issue persists. Could I confirm that you're only seeing this in Safari? If you've tried any other browsers, did they behave the same? Does the 1Password 8 Mac app itself function as expected?
\n\n
If you haven't already, I'd like you to try the following:
\n\n
\n
Double check that both 1Password and Safari are up to date
\n
Restart 1Password
\n
Restart Safari
\n
Restart your computer
\n
\n\n
If nothing changes after that, please create a diagnostics report from your Mac:
The videos you mentioned of the behaviour you're seeing
\n
\n\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here.
\n\n
Thanks and looking forward to getting 1Password working at full speed for you! 😊
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Yes I'm still having the same issue - there seems to be high latency with both form fills and even just opening the browser extension popout (takes a while to recognize the site I'm on). I have a couple videos and happy to chat more if interested.
\n\n
Thanks!
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Hi @CraigT45,
\n\n
Sorry to hear 1Password isn't behaving in your browser as expected. Since you mentioned you're using Safari, can you tell me if you see an app called 1Password for Safari in your Mac's applications folder? If not, you can download it here: Get started with 1Password in your browser
\n\n
If you downloaded it, I'd like you to check your Safari preferences again to see if 1Password for Safari appears under Extensions. If so, go ahead and enable it and try autofill again.
\n\n
Let me know how this goes, looking forward to resolving this with you!
\n\n
And thanks for the assist, @gardenburgers, very much appreciated! Are you still seeing a delay when trying to autofill with 1Password? Would love to get that sorted with you too while we're here. 🙂
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I saw an earlier Comment about identifying a 1 Pwd 'extension' Under Safari Preferences... but I can't find it again and there isn't anything about 1Pwd in the Extensions Tab
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I have gone to Safari, Preferences, Extensions (nothing there) and Advanced.... Nothing appears relavant
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No...I haven't tried that. So...do the Open/Fill Fx... then just wait on the 'receiving site to see if it populates?
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Hey Craig - I have a different OS version than you but have you tried using the function and waiting 10-20 seconds without clicking anything?
\n\n
For me, it \"technically works\", but on Safari I'll have to open a sign-in page and wait for a short period of time before the 1P prompts all appear/fill/login.
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