Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

horatio8's avatar
horatio8
New Contributor
2 years ago

2 Machines show different versions up to date

I have two windows desktops next to each other. One says version 8.10.16 you're up to date. The other says version 8.4.1 you're up to date. Both are on production versions. How do I get them on the same version? Thanks.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

  • AliH1P's avatar
    AliH1P
    Icon for 1Password Team rank1Password Team

    Hey horatio8, thanks for reaching out.

    Your machine showing 8.4.1 is certainly very far behind. It sounds like that device may be having issues updating.

    As an alternative method, you could download and install the latest version from here:

    Let me know how that goes or if you encounter any issues.

    Ali

  • horatio8's avatar
    horatio8
    New Contributor

    That link was successful in updating to the latest version. Let's see if it regularly updates now. Thanks.

  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team

    Thanks for the update, horatio8 - I appreciate you letting us know that this device is now on the latest version.

    Should you continue to see troubles with future updates not aligning on each device, please let us know so we can investigate further.

    Have a great day!