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LC356's avatar
LC356
New Contributor
2 years ago

2-step authentication is not working - how to turn off if cannot log into 1Password.com ???

I have emailed support twice and they do not seem to understand that I cannot log into 1Password.com (due to 2-step not working), so I am not able to log in and turn off 2-step. I have my logon,...
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LC356's avatar
LC356
New Contributor
2 years ago

Well good news, I found the correct authenticator app (I forgot that I had more than one authenticator app on my phone) and was able to login and turn off 2-step authentication.
It seems that if the 2-step authentication is turned on and your computer dies that you are in trouble as the login, password, and secrete key are not enough to access your account...