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Forum Discussion
Former Member
4 years ago2FA Auto Copy/Paste in doesn't always carry the code over - Heroku - Mac Beta 8
Using the Mac Beta, when I log in on my Mac - Safari to Heroku, the 2FA code isn't in the clipboard to paste in automatically. This does work on my iPad/iPhone.
The expected behavior is if using ...
Dayton_ag
1Password Team
4 years agoHey there @tdehnke, thanks so much for writing in! I'm really sorry this isn't working for you here - let's see if we can get that patched up.
On iOS, Apple's Password AutoFill mechanic doesn't support providing the 2FA token - to work around this, we copy the one-time password to the clipboard so it can be conveniently pasted into the 2FA field. In the desktop browser we have much more flexibility, so the one-time password should be getting AutoFilled for you automatically, without pasting from the clipboard. I wonder if something is happening on the Heroku site specifically, that is preventing 1Password from properly detecting the field as a 2FA field.
Would it be possible to collect the page structure from the Heroku 2FA page? I can then pass that along to the Dev team to see if we can work around the issue, so that 1Password can fill better on that page going forward. Here's how to do so:
- Navigate to the Heroku page where your one-time password is requested.
- Right-click the 1Password extension icon, and click
Help -> Collect page structure. - A text file will be saved to your file system.
Could you send me an email at support+extensions@1password.com, and attach that page structure file? After you email in, you should receive a Conversation ID that looks like this: [#ABC-12345-678]. Please paste that here, and I'll use it to track your email down from my end.
Thanks, I'm looking forward to getting this sorted for you! :smile: