Secure Note missing text unless edited

I'm a prospective user, still in my trial period.  I'm transitioning from a homegrown password management system (based originally on pass/gpg), with about 500 login records and notes.

It was bad enough that the premiere password manager doesn't actually make it easy to import anything that doesn't fit in simple CSV, but I made it through that over a few days, and managed to create a script that generates 1PIF, and used "op item create" to get all of my data into my vault.  Okay, so major points off for usability, but that's now a solved problem.  (For me.  But not for the next customer, of course.)

But after getting all my data in place, I started trying to actually use it.   One of the first things I did was move my TOTP secrets onto 1Password.  And I noticed, while updating a notes field with backup codes, that my old backup codes, which should have been in my notes, were missing!

Oh -- wait.  No they weren't.  They just weren't *visible*, unless I edited the record.  Huh.  Did some googling and...  wow.  I'm truly shocked that this bug has been around as long as it has been, with no fix in sight.  At least, not for the web app.  The linux desktop doesn't seem to have the problem, at least not in the same way.  It's simply a bug that 1Password apparently doesn't care about.  And all it would take is the ability to disable markdown in notes fields.

So, since I have a lot of notes, with a lot of formatting, and easily found 3 records with truncated text (woe be unto him that likes to delineate with rows of dashes, I guess), I deleted all of my records (carefully avoiding the ones with fresh secrets in them), and reimported after changing my tooling to inject a ``` line into each note, to get markdown to treat the rest as literal text.  Again, problem solved, sort of.

Would it be too much to ask for it least to be mentioned somewhere that the notes text will be interpreted as markdown?  I've seen no mention of that in anything I've read.  Other than bug reports, of course... going back four years.

If this is the kind of attention to detail I can expect for my $70 / year, I have to say I'm rethinking my decision.

I am encountering the issue specifically when there is an asterisk in my note (*).

I have a note that has 4 asterisks in it. I was only able to identify the discrepancy by pasting the output of copying the note without editing and also pasting the note in edit mode.

I spent hours trying to find the issue. Until I figured it out.

I have all sorts of characters in the secure note and the issue is only present with asterisk.

Not sure how this is marked as solution.

For now I'm going to refrain from using Secure Note altogether.

Wondering why 1Password doesn't disable the Secure Note feature or post a notice about the issue until this is truly resolved.

I would think that being able to copy and paste should be a basic functionality of a password manager.

What kind of joke is this to have so many different types of item types that can be saved if there are flaws in some of the methods namely "Secure Note"?

I guess its so secure that even an authorized user cant access its contents properly. 

I encountered this problem today (Windows version 8.10.78) and would count it as a significant defect since it causes information to be silently truncated when viewing in Windows. I thought the information was lost until I hit the edit button and it appeared. This was marked as "Solved" on the basis that the development team were aware of the issue and actively working on it, but that was 5 months ago. Is there an ETA for a fix? Thx

I'm not sure this is a solution for everybody but I've found this truncating issue can be resolved by eliminating the spaces at the point in the note where it occurs. 

I deleted spaces to the left of sentences so the sentence itself  lines up with the left margin. This enabled the entire secure note to be viewed WITHOUT having to view the note in edit form.

I hope this helps!

As of today, Apr 9, 2025, this is a known issue and the development team is working on it. 

Here is the response I got after opening a new ticket. "Based on the details that you've shared, it seems like you're experiencing a known issue our Development team are actively working on where Secure Note contents can end up truncated if a line starts with four or more spaces or an indent after a paragraph break or at the beginning of a note."

It seems to me that 1Password should have have shared this info on this thread.

I am aware of these 2 ticket numbers:

HJZ-53348-539 and WKW-71751-512

Has this been fixed? I bumped into this today and found the "missing" data with the iphone app

Fedup

Thank you for posting the Support ID. I've sent you an email with further instructions, let's continue the conversation there.

-Dave

ref: HJZ-53348-539

Your support ticket ID is HJZ-53348-539.

Fedup

Thanks for the reply. Could you send an email to support+forum@1Password.com and include a link to this thread. The team can request some additional information about the effected item via email to better troubleshoot the issue.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and take a look.

-Dave

I further filtered the confidential information from the secure note, and even the cleansed text is having issues.

I have this text in a secure note, and it also exhibits the issue that the text below a certain point in the note is hidden.