Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

2FA [Check that system time is accurate]

All of my logins have a faulty 2FA all of a sudden. Removing them and trying to add them again also isn't possible. It just says 'code is invalid' on all the sites. I have a feeling this is a bug in ...
betas
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
4 years ago

Hi @ThomasScheepens

I'm sorry to hear about the trouble. A bug wouldn't be my first suspicion here, as all of my 2FA codes are still working using the same version of 1Password that you are. Could you please check that the date, time (+AM/PM), and timezone of your computer are set correctly? https://time.is/ is a reference that may be helpful. If things are set properly, when you visit that site, you should see something like:

If your time is not exact, that would affect your ability to use TOTP 2FA successfully, as the codes generated are based on your system's time. Please let me know what you find.

Ben