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Eluder99's avatar
Eluder99
New Contributor
11 months ago

2FA codes wrong from Windows Client

I hadn't used my Windows instance in over a month since moving, but today I finally setup my desktop and all my 2FA attempts from the Windows instance are failing. If I enter the 2FA code from my phone (which is different), then it works.

Wondering what the heck is going on here and how do I fix this?

1Password Version: 8.10.28
Extension Version: 2.21.0
OS Version: Windows 11 Pro 23H2
Browser: Edge

windows
  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    11 months ago

    Hi there Eluder99

    Chances are your Windows PC's clock is wrong by more than a few seconds, especially if it's been inactive for a while.

    Check your Windows PC's system clock at https://time.is/ and make any adjustments needed to bring it back to the exact time.

    Give that a try and let me know how you get on. I'll be here if you need further help. :)

    ā€” Grey

  • Eluder99's avatar
    Eluder99
    New Contributor
    11 months ago

    That was it. My desktop was ahead by 2 mins or so. Synced it to a time server and all was well after. Now I know if this happens again.

    Thanks!