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Former Member's avatar
Former Member
4 years ago

2FA disappeared from login

Hi,

I had a password with enabled 2FA saved in 1password.
For any reason the 2FA section disappeared and now I cannot log in to the website which I want to access. Is there any option to restore previously used 2FAs within a saved login. Similar to the password history.

This is really scary if there would be not restore option.

Thanks in advance.

1Password Version: 7.9
Extension Version: Not Provided
OS Version: macOS 11.6
Referrer: forum-search:https://1password.community/search?Search=2fa%20disppeared

macos

5 Replies

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  • Nhat_Nguyen's avatar
    Nhat_Nguyen
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hello humadia,

    Please check the history to see if anything changed in the item? Do you have a family account and share that item with someone?

  • humadia's avatar
    humadia
    New Contributor
    4 years ago

    Hi! I would like to revisit this topic to figure out why this happens. I had the same thing happen to me, and the item history shows a change at around 3AM this morning. How is this possible?

  • Former Member's avatar
    Former Member
    4 years ago

    You are very welcome @sm23, I am glad I could help :) If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • Former Member's avatar
    Former Member
    4 years ago

    Hi @ag_ana,

    wow, this worked! Thanks for the quick response.
    This shows me again why I use 1password. Awesome!

  • Former Member's avatar
    Former Member
    4 years ago

    Hi @sm23!

    Have you tried reverting to a previous version of this item?

    https://support.1password.com/item-history/