Forum Discussion

Former Member's avatar
Former Member
5 years ago

7.7.8 crashes

Hi. I just installed the ultimate version of 1password but it crashes from the very first moment. I’m still running the 12.5.4 on my iPhone 6. Please need help as I manage all my passwords th...
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
5 years ago

Hi @konstantinos:

Thanks for reaching out about this. I see we're tracking this internally so I've added you as an affected user.

I'd like to ask you to create a diagnostics report from your iOS device if you're able to:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!