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Forum Discussion
jmsgwd
2 years agoOccasional Contributor
A website displayed a passkey dialog and I don't understand what it means
While logging in to https://www.linkedin.com with password & MFA using Google Chrome on macOS, the following dialog popped up over the login page:
What does this mean? Is it asking me to g...
jmsgwd
2 years agoOccasional Contributor
1P_Tommy yes of course, I get that, and I know you're all working hard on this. But as someone who's done tech support for not-so-technical relatives and older folk, I know from experience this kind of thing confuses the hell out of them.
Anyway, I submitted a bug report to Google using Google Chrome.app > Help > Report an Issue...
If anyone else experiences the same issue, I'd encourage them to do the same.
When I access a websites that support passkeys, Google Chrome pops up a dialog asking me to "Choose a passkey" (see attached screenshot).
I found 4 issues with this pop-up:
- It shouldn't appear at all because I've already told Chrome that I'm using 1Password as my password manager (Google Chrome.app > Settings... > Autofill and passwords > Google Password Manager > Settings > Offer to save passwords > DISABLED (1Password – Password Manager is controlling this setting); Sign in automatically > DISABLED)
- The dialog doesn't give me any options like "turn this off", "don't ask me again", or "change this setting because I'm using a password manager".
- There is nothing in the dialog to identify that it's coming from Chrome, such as the Chrome logo or the name "Google Chrome". I didn't know if the dialog came from the website, macOS, Chrome, or the 1Password browser extension. I only realized it was Chrome when the folks at 1Password told me "This looks to be the Google Chrome password manager".
- The wording "Choose a passkey" is a bit confusing for me. I didn't know if it meant generate a new passkey or choose an existing passkey to sign in with.
Thanks