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joshhuggins's avatar
joshhuggins
New Contributor
7 months ago
Solved

Accela Civic Sites

Howdy all, I have a collection of sites that myself and some of my clients frequent that I can't get 1Password to recognize the username and password fields to fill in the data. 1PW will save the in...
browser extension
  • 1P_Dave's avatar
    1P_Dave
    7 months ago

    Hello joshhuggins! 👋

    I'm sorry that you're unable to fill your login credentials on aca-prod.accela.com. I see that we've received other reports of this behaviour in the past and a work item is open with our development team to investigate this further and find a fix. I've added your report to the internal work item as well. 

    For the time being, you can workaround the issue by clicking on the 1Password icon in your browser's toolbar and clicking Autofill next to your login credentials. Alternatively, if you're using a Mac, you can use 1Password's Universal Autofill. 

    -Dave

joshhuggins's avatar
joshhuggins
New Contributor
7 months ago

Thanks Dave, using the Autofill via the Extension icon works well and will be a better workaround  vs copy /paste we have been using. We usually have the 1PW icon hidden as usually everything things normally just works with the little icon pops up in the fields, but that will be a decent workaround! 👍🏼😁👍🏼

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
7 months ago

I'm glad that the workaround provides an option for now, hopefully the issue can be fixed in a future update soon. 

-Dave