Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Adding Security Key to My Account Has Locked Me Out of All the 1Password Apps
I followed https://support.1password.com/security-key/ to add some (Titan) keys to my 1Password account. Afterwards, the apps (iOS, macOS, etc.) are stuck offline with the following message on the ma...
1P_Dave
Moderator
Moderator@jorn_k
Thanks for the reply. So that we can investigate further, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/143291/adding-security-key-to-my-account-has-locked-me-out-of-all-the-1password-apps
- Your forum username:
jorn_k - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
