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AEMorin96's avatar
AEMorin96
New Contributor
10 months ago

ADP Workforce Now login not using browser plugin

Hi! I use ADP Workforce Now (https://online.adp.com) for work very frequently and log into it at least 3x a day. Recently I noticed that the browser plugin that makes it easy for me to click the login I have saved doesn't work at all. I haven't seen anything else on the subject! I primarily use Firefox, but it doesn't work in Google Chrome either.

1Password Version: 1Password for Windows 8.10.35 (81035003)
Extension Version: 2.25.1
OS Version: Windows 10 Pro Version 22H2
Browser: Firefox

browser extension

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  • 1P_David's avatar
    1P_David
    Icon for 1Password Team rank1Password Team
    10 months ago

    Hi AEMorin96, thanks for reaching out!

    I'm sorry that you're experiencing trouble filling on the ADP website. I've tested autofill on the ADP login page and also encountered trouble filling. When inspecting the page, I can see that it is using some HTML elements called Shadow DOM elements, which can keep sections of the webpage sort of “hidden” from other sections. This results in 1Password being prevented from interacting with the page as expected, and ends up interfering with the ability to successfully fill on the page.


    Our development team has created a fix that is currently being tested in the 1Password beta extension (Version 2.26.0), which is available in the Chrome Web Store. If you'd like to try it out, you can install and switch over to the 1Password beta extension:

    • https://support.1password.com/betas/#install-a-beta-release-of-the-1password-browser-extension

    If you'd prefer to wait for the fix to make its way to the stable version, I would suggest trying to use the https://support.1password.com/getting-started-browser/#use-drag-and-drop-to-fill-in-apps method or copy and paste the details in the meantime.

    -David

    ref: dev/core/core#2900

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Hi! I use ADP Workforce Now (https://online.adp.com) for work very frequently and log into it at least 3x a day. Recently I noticed that the browser plugin that makes it easy for me to click the login I have saved doesn't work at all. I haven't seen anything else on the subject! I primarily use Firefox, but it doesn't work in Google Chrome either.

\n\n
\n\n

1Password Version: 1Password for Windows 8.10.35 (81035003)
\nExtension Version: 2.25.1
\nOS Version: Windows 10 Pro Version 22H2
\nBrowser: Firefox

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Hi! I use ADP Workforce Now (https://online.adp.com) for work very frequently and log into it at least 3x a day. Recently I noticed that the browser plugin that makes it easy for me to click the login I have saved doesn't work at all. I haven't seen anything else on the subject! I primarily use Firefox, but it doesn't work in Google Chrome either.

\n\n
\n\n

1Password Version: 1Password for Windows 8.10.35 (81035003)
\nExtension Version: 2.25.1
\nOS Version: Windows 10 Pro Version 22H2
\nBrowser: Firefox

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I haven't seen anything else on the subject! I primarily use Firefox, but it doesn't work in Google Chrome either. \n\n \n\n 1Password Version: 1Password for Windows 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ADP Workforce Now login not using browser plugin","moderationData":{"__ref":"ModerationData:moderation_data:111767"},"body":"

Hi AEMorin96, thanks for reaching out!

\n\n

I'm sorry that you're experiencing trouble filling on the ADP website. I've tested autofill on the ADP login page and also encountered trouble filling. When inspecting the page, I can see that it is using some HTML elements called Shadow DOM elements, which can keep sections of the webpage sort of “hidden” from other sections. This results in 1Password being prevented from interacting with the page as expected, and ends up interfering with the ability to successfully fill on the page.


\n\n

Our development team has created a fix that is currently being tested in the 1Password beta extension (Version 2.26.0), which is available in the Chrome Web Store. If you'd like to try it out, you can install and switch over to the 1Password beta extension:

\n\n\n\n

If you'd prefer to wait for the fix to make its way to the stable version, I would suggest trying to use the https://support.1password.com/getting-started-browser/#use-drag-and-drop-to-fill-in-apps method or copy and paste the details in the meantime.

\n\n

-David

\n\n

ref: dev/core/core#2900

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