Forum Discussion

Former Member's avatar
Former Member
2 years ago

After duplicating entries to a second 1password account, many of the attached files are disappearing

After duplicating all the entries that existed in an existing 1password source account into a new, 1password target account, I am finding that many of the attached files in the target account are dis...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

@vintageroses

Since I don't have access to your account information here on the public forums, please send an email to support+forum@1Password.com so that our support team can take a look and investigate further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave