It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
All devices offline
Hi, all our devices are offline and unable to connect to 1password and sync. On Android devices we are seeing a red cloud with a line through it, on 1Password app on windows constant spinning wheel ...
Hi Dave, thanks for the swift response. Yes, it did persist on restart of devices. Switching wifi off on the phone resolved it however, so i just rebooted the router and now we are back in business. Any ideas what the issue would have been? Seems to have started misbehaving sometime yesterday.
1P_Dave
Moderator
ModeratorI'm glad that restarting both your router and your devices resolved the issue. I took a look and I didn't see any other recent reports of this behaviour so I can't say exactly why it might have occurred in your case. Since the issue didn't occur on another network for you, it sounds like something might have been not working on the network side of things.
If you experience any other issues then don't hesitate to let us know.
-Dave
