Forum Discussion

aelius's avatar
aelius
Occasional Contributor
3 years ago

Android device setup QR code too small to be scanned

Hello!

I've figured out the problem- the QR code changes size according to the Android display density settings.

I have two suggestions, both of which should be implemented:

  1. Allow the user to pinch zoom the QR code.
  2. The size of the QR code should be created relative to the physical display, not the scaling/density settings.

Thanks!

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android

1 Reply

  • Former Member's avatar
    Former Member
    3 years ago

    Hey aelius, thanks for bringing this to our attention. I will pass along your feedback to our product team for consideration!

    In the meantime, were you able to scan the https://support.1password.com/secret-key/ on 1Password.com instead?

    ref: PB-31054754