Forum Discussion
3 Replies
- 1P_Timothy
Community Manager
Hello @tshumphreys thanks for that information. I'd like to ask you to create a diagnostics report from your Android device:
Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread: url
- Your forum username:
username
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
- Former Member
After I sign in on the phone, I go to settings, auto fill. Both auto fill and accessibility have error message when I try to turn tabs on.
To allow 1Password to use Autofill/accessibility, open system settings, and tap 1Password.
So I go into my galaxy Settings and select apps and tap 1Password. Am i missing something in the error?
- 1P_Timothy
Community Manager
Hello @tshumphreys thanks for joining us on the community forum! Are you attempting to turn Autofill on with these steps: Open and unlock 1Password, tap Settings > Autofill, tap Autofill on, tap Open Settings, select 1Password, tap OK. If so, do you see an error message at any point? What happens when you select 1Password and tap OK?