In the latest 1Password for iOS 8.10.0 81000052, on PRODUCTION channel, if a secure note (or possibly any item with a note) has a lot of text, you can’t edit it properly because it doesn’t allow you to scroll through it. In other words, you’re stuck in one section of the note, and can’t scroll up or down to edit parts not seen on the screen. Update - I've uploaded a screen recording: https://imgur.com/a/qOMSsfC

Also, with an item with a long "note", if you "Edit" and then tap "Save" or "Cancel", a bunch of whitespace will appear below the note that goes on for quite a bit, to the bottom of the item.

Hi nimvio , Do you know approximately how long your note is? There is an issue with extremely long notes that we are looking into. Thanks, Kevin

I updated the app to latest version (8.10.0) from previous version, so I go to one of my secure notes and before taping edit I can scroll and see every line of text. So good their. Here is we’re the problem happens. After taping edit it shows only 20 lines of text and prevents me by locking the scrolling up or down to see or edit the rest of the item. You can scroll 1 or 2 lines either way, but that is all. It just randomly shows the middle part of the item 20 lines of the 300 lines that make up the whole secure note. Until this gets fixed how might I go back to previous version (8.9.7) ? Do you have a direct link you can paste me to that version, because I can not edit any notes and I have changes everyday to stay current.

This is happening to me too. After updating to version 8.10.0.of 1Password app for iOS. It was expected that a bug would be created when I noticed the most changes in my life of a release I have ever seen. The issue was not in previous version that had the same amount of lines. I try to edit a secure note of about 250 lines of text of the item. I notice it scrolls to the middle and I can see only about 22 lines of text beside space between them. It will scroll up or down about 2 lines either way. So it is like locked basically and you can not scroll. Do you have a direct link to previous version 8,97 so I can get back to business?

The other guy above me has a link of the video that is what is happening to both of us at least after upgrading to latest version. It happens when editing a secure note of at least 30 lines of text. Does not seem to do it with just 5 or 10 lines. Really our most important security notes has stuff we update a lot so like I have to remember daily changes, because I can not edit that secure note, so because I can not scroll to the part I need to change and save. So that makes my organization of my business at a stand still. Next version after next I am going to wait a week to make sure before upgrading. If you can’t scroll that puts on the brakes and they want let you roll back because they want you to have the latest. Gosh how long did we have the last version? So what would be the harm in being able to roll back one version. It is not like I want to go back to version 7. They allow that, but not the last version so how does that make sense?

App Bug (iOS): Can’t properly edit or scroll through a “Secure Note” item that has a lot of text

58 Replies

kevinosinski
New Contributor
2 years ago
The note doesn’t have to be “extremely long”; I see this on iPhone when note is only a bit over 20 lines long (as wrapped); that is, when the note starts to require scrolling with the keyboard shown.

Also, perhaps related, I often don’t get the Edit button for notes on the iPad. I can get it back by switching to another item and then back. Leaving the 1Password app and then returning will often cause the Edit button to disappear again. The space where the Edit button (and export and “…”) should be is just blank.
1P_Tommy
Moderator
2 years ago
@wilco05

Nope no updates on this one either. The team is still working with this.
1P_Tommy
Moderator
2 years ago
My apologies @wilco05 The issue is still before the team. I'm hoping we can get this out to you soon.
Anonymous
2 years ago
Any updates on this? I can't scroll when trying to edit longer notes on the iOS app as well. Extremely frustrating!
Anonymous
2 years ago
Any updates on this? I can't scroll when trying to edit longer notes on the iOS app as well. Extremely frustrating!
1P_Dave
Moderator
2 years ago
bugwhat

Thank you for your comment. We plan to release a fix in a future update to 1Password 8. 🙂

-Dave
bugwhat
Super Contributor
2 years ago
1Password is still the best password manager!
Just use 1Password 7 along with 1Password 8 so you can still edit secure notes.
I use 1Password 8 unless I need to edit secure notes, so then I switch to the latest 1Password 7. This works while we wait.
After they fix this bug I will delete 1Password7 again.
What I like about 1Password 8 is you do not have to go to website to permanently delete something.
1P_Tommy
Moderator
2 years ago
The issue continues to be on our radar and the team is working with it. Sorry for the delay.
WorldIRC
Dedicated Contributor
2 years ago
Just passed 6 weeks since this issue was reported.
1P_Dave
Moderator
2 years ago
I'm sorry that you're also running into issues when editing items using 1Password for iOS. I've added your reports to the appropriate internal work items open for the bugs so that our developers are aware. We plan to release a fix in a future update to 1Password.

-Dave

ref: dev/core/core#20070
ref: dev/core/core#20148

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App Bug (iOS): Can’t properly edit or scroll through a “Secure Note” item that has a lot of text

58 Replies

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