Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

App crashing when trying to turn on fingerprint unlocking

All in the title. I've never used fingerprint unlocking before, but 1Password actually sold it to me quite well and since they removed the PIN option i decidedd to give it a try. Well, to try giving ...
android
BrendanR1P's avatar
BrendanR1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @rollingtatoo,

Would you be happy to share the name of the device you are trying to enable the fingerprint unlock option on?

I've noticed a similar crash occurring when enabling fingerprint unlock on my Lenovo P11 Plus tablet, although the reason for the crash in my case though was due to my device not actually having a fingerprint scanner.

Do you have any issues using fingerprint unlock to unlock other apps on your device?