Forum Discussion

Former Member

4 years ago

App not synchronizing with server

betas

Joshua_ag

1Password Team

4 years ago

@nikolamilekic,

Thanks for doing that! I have located your email in our internal system and I'll respond to you from there.

ref: AUG-65446-552

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not synchronizing with server","id":"message:143207","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:143207","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:143207"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:143207"},"body@stripHtml({\"truncateLength\":200})":" I'm using 1Password on my Mac (beta channel), iPhone (production channel), and PC (beta channel), and several times now I've had to restart the app to force the app to sync with the server to get cha...","body@stringLength":"1158","rawBody":"

I'm using 1Password on my Mac (beta channel), iPhone (production channel), and PC (beta channel), and several times now I've had to restart the app to force the app to sync with the server to get changes from other devices. Before reporting any bugs I was wondering if I could get a better understanding of how this is supposed to work. Specifically:

\n\n

Is the client pulling changes from the server (and if so how often), or is the server pushing changes to the client?
If the client is pulling, is there a way to force it to? I seem to remember seeing this option (maybe in an older version) but can't find it anymore. I could be mistaking it for something else tho.
Was this logic changed in the beta channel and would it be helpful to revert to the production channel before writing any bug reports (not preferable but I'm willing to do it)? Keeping in mind I use mixed channels (see above), are your expectations the same regardless of app channel (beta/production)?

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

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\n\n

Is the client pulling changes from the server (and if so how often), or is the server pushing changes to the client?
If the client is pulling, is there a way to force it to? I seem to remember seeing this option (maybe in an older version) but can't find it anymore. I could be mistaking it for something else tho.
Was this logic changed in the beta channel and would it be helpful to revert to the production channel before writing any bug reports (not preferable but I'm willing to do it)? Keeping in mind I use mixed channels (see above), are your expectations the same regardless of app channel (beta/production)?

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

"},"Conversation:conversation:143207":{"__typename":"Conversation","id":"conversation:143207","solved":false,"topic":{"__ref":"ForumTopicMessage:message:143207"},"lastPostingActivityTime":"2022-01-28T10:26:08.000-08:00","lastPostTime":"2022-01-28T10:26:08.000-08:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:143207":{"__typename":"ModerationData","id":"moderation_data:143207","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:143207_1":{"__typename":"Revision","id":"revision:143207_1","lastEditTime":"2022-01-24T00:11:10.000-08:00"},"ForumReplyMessage:message:143212":{"__typename":"ForumReplyMessage","id":"message:143212","conversation":{"__ref":"Conversation:conversation:143207"},"author":{"__ref":"User:user:17293"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:143207/message:143212","revisionNum":1,"uid":143212,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: App not synchronizing with server","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:143212"},"parent":{"__ref":"ForumTopicMessage:message:143207"},"body":"

@nikolamilekic,

\n\n

Thanks for doing that! I have located your email in our internal system and I'll respond to you from there.

\n\n

ref: AUG-65446-552

","body@stringLength":"208","rawBody":"

@nikolamilekic,

\n\n

Thanks for doing that! I have located your email in our internal system and I'll respond to you from there.

\n\n

ref: AUG-65446-552

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