Forum Discussion

Former Member

3 years ago

App requests logon info, select key icon new keyboard numeric key is dead

Tried this on w7 on my pc and ios 16.3 on ipad (5th gen), same results. Open paypal app which requests logon info. Select key icon on keyboard, new display with new keyboard. Numeric key at lower left end of keyboard unresponsive, cannot enter numbers for password.

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windows

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App requests logon info, select key icon new keyboard numeric key is dead","moderationData":{"__ref":"ModerationData:moderation_data:125756"},"body":"

Hi again @grandpa7

\n\n

I saw you asked this question before, and I'd like to help with it, so send us an email at support+forum@1password.com and you'll receive an auto-reply from 🤖 BitBot. It will contain a conversation number, which looks like [#ABC-12345-123] – post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)

\n\n

— Grey

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downloaded latest version of 1password on my ipad, version 8. Same exact result. I was using version 7.7.6 of 1 password previously.

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