Forum Discussion

Former Member's avatar
Former Member
5 years ago

Apple Watch login does not work in 1Password 8

Logging in, with an Apple Watch, to 1Password 8 for Mac does not work. I do have Apple Watch Unlock enabled in the Preferences. When I call up 1Password from the browser extension, I get a login scre...
betas
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
5 years ago

freyman

Let's start with easiest and work our way forward. Open System Preferences > Security and Privacy > General and disable and then enable Apple Watch unlocking. Next, make sure the feature is enabled in 1Password and check for proper operation.

If that does not prove fruitful and you have an intel Mac you could try a SMC reset. This does not apply to M1 (Apple Silicon) Macs.

  • Make sure your Mac is using the latest early access build.

  1. Disable whichever unlock method(s) you're using there -- Touch ID and/or Apple Watch unlock -- completely from within 1Password > Preferences > Security and in System Preferences.

  2. Check for any apply any remaining macOS updates -- https://support.apple.com/HT201541

  3. Perform a SMC reset: https://support.apple.com/HT201295

  4. Restart your Mac(s) normally.

  5. Setup your preferred unlock method(s) again.