Forum Discussion

Former Member's avatar
Former Member
5 years ago

Apple Watch login does not work in 1Password 8

Logging in, with an Apple Watch, to 1Password 8 for Mac does not work. I do have Apple Watch Unlock enabled in the Preferences. When I call up 1Password from the browser extension, I get a login scre...
betas
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
4 years ago

slprice @urbanherder

I'd like to ask each of you to create a diagnostics report from your device:

1Password 7

Sending Diagnostics Reports I am more interested in the 1Password 8 report at this time.

1Password 8

  1. Open 1Password.
  2. Click 1Password in the menu bar.
  3. Click Preferences.
  4. Click Advanced in the new window that appears.
  5. Click Send Diagnostics.
  6. Click Reveal.
  7. Attach the .1pdiagnostics file saved in that folder to your reply.

Attach the diagnostics to an email message addressed to support+forum@1password.com. Include the following.

  • A link to this thread: https://1password.community/discussion/comment/619053/#Comment_619053
  • Your respective forum username.

  • Out of curiosity has anyone updated to a newer M1 Mac? If so, how did you update? Copying the user folder or perhaps migration assistant? Does Touch ID work for you if you have it enabled?

  • Please do not post your diagnostic report to the forum. This is for your privacy and security.
    The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!