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Former Member's avatar
Former Member
5 years ago

Apple Watch login does not work in 1Password 8

Logging in, with an Apple Watch, to 1Password 8 for Mac does not work. I do have Apple Watch Unlock enabled in the Preferences. When I call up 1Password from the browser extension, I get a login scre...
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Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @Goldgamer:

Thanks for checking back in. Drag and drop isn't available from Quick Access currently. If you're having trouble with the desktop app and 1Password for Safari communicating, collecting some diagnostic information from 1Password and 1Password for Safari would be your best bet.

First follow these steps in Safari: Save a console log for 1Password in your browser

Then follow these steps:

  1. Open and unlock 1Password for Mac
  2. Open Settings
  3. Choose Advanced > Send Diagnostics
  4. Click Reveal to locate the diagnostics on your computer
  5. Attach the diagnostics report, and the console log you created earlier to an email addressed to support+forum@1password.com. Include your username: Goldgamer, and a link to to this thread: https://1password.community/discussion/122651/apple-watch-login-does-not-work-in-1password-8#latest

After sending it in, you'll receive a reply from BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to connect your email conversation to your messages here.

Jack